Designing privacy-first customer experiences in the age of AI

Designing privacy-first customer experiences in the age of AI

Modern marketing runs on customer data. But AI is raising the stakes. As AI-powered personalisation becomes the norm, the pace and volume of data exchange have increased dramatically – often in ways customers can’t see or understand. That puts the onus on marketers to...
What the new ADM privacy rules mean for digital advertising

What the new ADM privacy rules mean for digital advertising

Australia’s new automated decision-making (ADM) privacy rules are designed to improve transparency, not disrupt everyday marketing practices. For most marketers, the focus is on understanding where personal information is used and whether any automated decisions have...